Winmy2 Terms and Conditions — Complete Platform Usage Guide

By registering an account, logging in, or using any service offered by winmy2, you hereby agree to be fully bound by the Terms and Conditions set out in this document. These terms constitute a legally binding agreement between you as a member and winmy2 as the platform operator.

If you do not agree with any part of these Terms, you are advised not to proceed with registration or use of the platform. Continued use of the winmy2 platform following any amendment to the terms will be considered acceptance of the updated terms.

To register and use the winmy2 service, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Not being on any self-exclusion list or gambling ban imposed by any authority.
• Providing true, accurate, and complete personal information during the registration process.
• Having the legal capacity to enter into a binding agreement.
• Not registering on behalf of another person or using a false identity.

Each individual is only permitted to hold one winmy2 account. Creating multiple accounts by the same individual, whether using different information or any other method, is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

As a winmy2 member, you are fully responsible for all activities that occur through your account. This includes all financial transactions, bets placed, and any changes to account settings. winmy2 will not be held liable for any losses arising from your failure to safeguard your login credentials.

You are required to:

• Keeping your password and account login details confidential at all times.
• Not sharing your account with anyone else, including family members.
• Notify winmy2 immediately if you suspect any unauthorised access to your account.
• Keeping your account information up to date and accurate at all times.
• Be responsible for all actions carried out through your account.

Winmy2 supports a wide range of safe and convenient deposit methods for Malaysian players, including FPX, DuitNow, online bank transfers, approved local e-wallets, and select cryptocurrencies. All available payment methods are displayed in the deposit section of your account.

The deposit-related requirements are as follows:

• The minimum deposit for most payment methods is MYR 10.
• All deposited funds must originate from a bank account or e-wallet registered in your own name.
• Winmy2 reserves the right to reject or hold deposits suspected of involving fraudulent activity or money laundering.
• Deposits are typically credited to your account within a few minutes after successful processing.
• Winmy2 does not charge any fees on deposit transactions; however, your financial service provider may impose their own charges.

Winmy2 is committed to processing withdrawals quickly and efficiently. The majority of withdrawal requests are processed within a few hours after the request is submitted, subject to the required security verification.

Withdrawal requirements that must be met:

• Withdrawals may only be made to a bank account or e-wallet registered in your own name — withdrawals to third-party accounts are not permitted.
• A completed and successful identity verification (KYC) is a mandatory requirement before any first withdrawal is processed.
• The minimum withdrawal is MYR 30.
• Bonuses that have not met the wagering requirements cannot be withdrawn until those requirements are fully satisfied.
• Winmy2 reserves the right to request additional supporting documents for withdrawals that exceed certain limits.

If you experience any unusual delays in processing your withdrawal, please contact the winmy2 support team via live chat, available 24/7.

All bonuses and promotions offered by winmy2 are subject to specific terms stated within each respective offer. Members are advised to read the terms of each promotion carefully before claiming any offer.

• The welcome bonus may only be claimed once only by each new member.
• Wagering requirements (rollover) are expressed as a multiple of the bonus amount received. For example, a bonus with a 20x rollover means you must place bets totalling 20 times the bonus amount before any winnings can be withdrawn.
• Winmy2 reserves the right to void bonuses and related wins if abuse or any attempt to manipulate the promotion system is detected.
• Each member may only claim one type of deposit bonus at a time, unless otherwise stated.
• Unused bonuses within the validity period may expire automatically.

To view all currently active promotions, visit the Promotions of ours.

All games available at winmy2 — including slots, live casino, table games, sports betting, and e-sports — are conducted in accordance with their respective game rules, which are accessible within the platform. The following general principles apply to all games:

• The outcome of all games is final except in cases of verified technical error by winmy2.
• In the event of a technical disruption during an active game, winmy2 reserves the right to void the relevant bets and return the funds to the member's account.
• All slot games and RNG games at winmy2 use an independently certified Random Number Generator (RNG) to ensure fairness.
• Pre-match sports bets accepted before a game begins are final, unless the match is postponed or cancelled in accordance with the applicable rules.

The following behaviors are strictly prohibited on the winmy2 platform and may result in permanent account suspension or closure:

• Using software, bots, or automated methods to manipulate games or the platform's systems.
• Colluding with other players to cheat or gain an unfair advantage.
• Attempting to exploit bugs or technical vulnerabilities in the platform.
• Opening multiple accounts to circumvent limits or claim bonuses repeatedly.
• Deposits or withdrawals involving money laundering or unlawful financing activities.
• Using another person's account or false information to gain access.
• Any form of threats, abusive language, or harassment directed at winmy2 staff.

Winmy2 takes member privacy very seriously. All personal data collected during registration and platform use is processed in accordance with Malaysia's Personal Data Protection Act (PDPA) and winmy2's detailed Privacy Policy.

In summary, winmy2 is committed to:

• Collecting only the data necessary for platform operations and legal compliance.
• Not selling or sharing your personal data with third parties for marketing purposes without your consent.
• All data is protected with 256-bit SSL encryption and industry-standard security measures.
• Giving you the right to access, correct, and request deletion of your personal data in accordance with applicable laws.

For more information on how winmy2 handles your personal data, please refer to Privacy Policy in full.

Winmy2 reserves the right to suspend or close the account of any member under the following circumstances:

• Violation of any provision within these Terms and Conditions.
• Suspected activity involving fraud, money laundering, or system abuse.
• Instructions from relevant authorities or a court order.
• Account inactive for a continuous period exceeding 12 months.

Members may also close their account at any time by contacting winmy2 customer support. Any valid balance in the account will be returned once all conditions have been met and the necessary review is completed. For self-exclusion and responsible gaming features, visit the Responsible Gaming of ours.

To the extent permitted by applicable law, winmy2 shall not be liable for any loss or damage suffered by members under the following circumstances:

• Losses arising from betting or game outcomes made by the member.
• Service disruptions caused by third parties, internet infrastructure failures, or events beyond winmy2's control.
• Loss of funds due to a member's negligence in maintaining account security.
• Any indirect, incidental losses or loss of profits.

Winmy2 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before the amendments take effect.

It is each member's responsibility to review these Terms and Conditions periodically to stay informed of the latest platform usage rules. The last amended date is displayed at the top of this document. Any enquiries regarding these Terms and Conditions may be directed to the winmy2 support team, available via live chat on the platform 24 hours a day, 7 days a week.